Shipping policy
Shipping Policy Fran Essentials
Processing Times
All orders are processed within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).
Please note: Processing times may be extended during holidays, sales, or high-volume periods.
Shipping Rates & Delivery Times
We offer reliable and affordable shipping to ensure your order reaches you quickly and safely. Shipping costs are calculated at checkout based on your location and order size.
United States
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
International Shipping
We currently ship to select countries outside the U.S.
Delivery times vary by destination but are typically 7–21 business days.
Buyers are responsible for any customs and import taxes that may apply
Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to track your package.
Please allow up to 24–48 hours for tracking updates to appear.
Shipping Delays
While we work hard to meet delivery estimates, delays may occur due to:
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Weather conditions
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Carrier issues
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Customs processing
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Peak holiday seasons
If your package is significantly delayed, contact us at support@fran-essentials.com and we’ll assist you right away.
Wrong Address or Undeliverable Packages
Please double-check your shipping address at checkout.
If a package is returned to us due to an incorrect address or an unclaimed delivery, customers are responsible for additional shipping charges to resend the package.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit:
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Contact us immediately at support@fran-essentials.com
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Provide your order number and any photos (for damaged items)
We will work with the carrier to resolve the issue as quickly as possible.